bat735 Privacy Policy

bat735 is an online casino and sports betting platform operating at bat735.net, serving Pakistani players under an international gaming licence. For the purposes of this Privacy Policy, bat735 is the data controller responsible for the personal information of all registered players and visitors to the bat735 Platform.

This Privacy Policy applies to all personal data collected through the bat735 website, any bat735 mobile application, and any communications exchanged between bat735 and its players (including support chat, email, and SMS). It does not apply to third-party websites or services that may be linked from the bat735 Platform.

bat735 collects the following categories of personal data from players and platform visitors:

2.1 Registration & Identity Data

When you create a bat735 account, we collect your full legal name, date of birth, email address, and Pakistani mobile phone number. Upon reaching applicable KYC thresholds, we additionally collect a scan or photograph of your CNIC (Computerised National Identity Card) and, where required, a selfie for facial verification purposes.

2.2 Financial & Payment Data

To process deposits and withdrawals in PKR, bat735 collects the account identifiers associated with your chosen payment method. For JazzCash and EasyPaisa users, this means your registered mobile number. For HBL, UBL, or Allied Bank transfers, this means your account number and branch details. For USDT TRC20 transactions, this means your wallet address. bat735 does not store full bank card numbers on its servers.

2.3 Gaming & Transaction Data

bat735 maintains detailed records of all gaming activity conducted through your account, including bet placement history, game session logs, win and loss records, bonus usage, and all deposit and withdrawal transactions. These records are necessary for account management, dispute resolution, and regulatory compliance.

2.4 Technical & Device Data

When you access the bat735 Platform, our systems automatically record your IP address, device type, operating system, browser version, and login timestamps. This information is used for security monitoring, fraud prevention, and geographic compliance checks.

2.5 Communications Data

If you contact bat735 support via live chat, email, or any other channel, we retain the content of those communications for quality assurance, dispute resolution, and training purposes. Chat transcripts are stored for a minimum of 12 months.

bat735 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a bat735 survey or promotion.
• Automated technical collection: Data collected automatically when you visit the bat735 Platform, including IP address, device identifiers, and session behaviour data gathered via cookies and server logs.
• Third-party sources: Identity and address verification data received from KYC service providers and fraud screening partners where bat735 is required to verify your identity or assess risk. bat735 may also receive limited data from payment providers such as JazzCash, EasyPaisa, HBL, and UBL to confirm the status of transactions.

bat735 uses the personal data it collects for the following specific purposes:

• Account creation and management: To set up, maintain, and administer your bat735 account, process your deposits and withdrawals in PKR, and deliver the core gaming services you have registered to access.
• Identity and age verification: To confirm that you are at least 21 years of age and that the identity information you have provided is accurate, in compliance with our licensing obligations.
• Payment processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Allied Bank, SadaPay, USDT TRC20, and Retail Cash channels, and to verify that transactions originate from payment methods registered in your name.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the bat735 Platform.
• Responsible gaming compliance: To monitor gaming patterns that may indicate problem gambling behaviour and to enforce self-imposed limits, self-exclusion orders, and regulatory responsible gaming obligations.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through bat735's English and Urdu-language support channels.
• Marketing communications (with consent only): To send you relevant promotional offers — such as PSL cricket betting promotions, deposit bonus offers, and free spin alerts — but only where you have explicitly opted in to receive such communications.
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve the bat735 Platform's functionality, game offering, and user experience for Pakistani players.
• Legal and regulatory compliance: To fulfil bat735's obligations under its international gaming licence, applicable anti-money laundering regulations, and any lawful data requests from competent authorities.

bat735 does not sell, rent, or trade your personal data. We share your data only in the following strictly defined circumstances:

5.1 Payment Service Providers

bat735 shares the minimum necessary financial data with payment processors including JazzCash, EasyPaisa, HBL, UBL, Allied Bank, and SadaPay solely for the purpose of processing your deposits and withdrawals. These providers are bound by their own data protection obligations and are not permitted to use your data for any other purpose.

5.2 KYC and Fraud Prevention Partners

bat735 works with third-party identity verification and fraud screening services to complete player KYC checks and detect suspicious account activity. These partners process identity documents and biometric data strictly within the scope of their contracted services and under appropriate data processing agreements.

5.3 Regulatory and Legal Authorities

bat735 may disclose player data to relevant regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, a valid legal process, or our obligations under our international gaming licence. bat735 will notify affected players of such disclosures where legally permitted to do so.

5.4 Corporate Transactions

In the event of a merger, acquisition, or sale of all or part of bat735's business, player data may be transferred to the acquiring entity as part of the transaction. bat735 will notify affected players prior to any such transfer and ensure that the acquiring entity is bound by privacy commitments at least as protective as those in this policy.

bat735 uses cookies and similar tracking technologies to operate the bat735 Platform effectively. Cookies are small text files stored on your device when you visit bat735.net. The following categories of cookies are used:

• Strictly necessary cookies: These are essential for the bat735 Platform to function. They maintain your login session, remember your account preferences, and ensure security features work correctly. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: bat735 uses anonymised analytics to understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and never linked back to individual players.
• Functional cookies: These remember your language preference, display settings, and responsible gaming tool configurations so that your bat735 experience is consistent across sessions.
• Security cookies: These assist bat735's fraud detection systems in identifying unusual login patterns and flagging potentially compromised accounts for review.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the bat735 Platform. bat735 does not use third-party advertising cookies or retargeting pixels.

bat735 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply:

• Active account data: Retained for the lifetime of your bat735 account plus a minimum of 5 years following account closure.
• KYC and identity documents: Retained for a minimum of 5 years from the date of submission in accordance with anti-money laundering regulatory requirements.
• Transaction records: All deposit and withdrawal records are retained for a minimum of 5 years to comply with financial record-keeping obligations.
• Gaming activity logs: Retained for a minimum of 3 years for dispute resolution and responsible gaming monitoring purposes.
• Support communications: Chat and email records are retained for 12 months for quality assurance, and up to 5 years where they relate to a formal dispute or investigation.
• Marketing consent records: Records of your marketing opt-in or opt-out choices are retained for the duration of your account plus 2 years.

Upon expiry of the relevant retention period, bat735 will securely delete or permanently anonymise your personal data such that it can no longer be linked back to you as an individual.

bat735 operates under an international gaming licence and uses service providers whose data processing infrastructure may be located outside Pakistan. When your personal data is transferred to or processed in a jurisdiction outside your country of residence, bat735 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual data processing agreements that require service providers to maintain data protection standards equivalent to those bat735 applies itself;
• Use of service providers that operate under recognised international data protection frameworks;
• Technical and organisational security measures appropriate to the sensitivity of the data being transferred.

bat735 will not transfer your personal data to any jurisdiction or entity that cannot provide adequate data protection guarantees. If you have questions about the specific countries to which your data may be transferred, please contact [email protected].

As a bat735 player, you have the following rights in relation to your personal data. bat735 is committed to responding to all valid data rights requests within 30 days of receipt.

9.1 Right of Access

You have the right to request a copy of all personal data bat735 holds about you. This includes your account registration data, KYC records, transaction history, gaming activity logs, and any marketing preferences bat735 has recorded for you.

9.2 Right to Rectification

If any personal data bat735 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For most account details, you can update information directly within your bat735 account settings. For KYC documents, please contact support.

9.3 Right to Erasure

You may request that bat735 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. Please note that this right is subject to bat735's legal obligations to retain certain data under gaming licence and AML regulations, which may override an erasure request in part.

9.4 Right to Restrict Processing

You may request that bat735 restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested or while you have objected to processing based on legitimate interest grounds.

9.5 Right to Data Portability

You may request that bat735 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider. This right applies to data you have provided to bat735 directly and that is processed on the basis of consent or contractual necessity.

9.6 Right to Withdraw Marketing Consent

Where bat735 is processing your data for marketing purposes based on your consent, you have the right to withdraw that consent at any time. Withdrawal of marketing consent does not affect any processing carried out prior to the withdrawal, nor does it affect processing carried out on other legal bases.

The bat735 Platform is strictly restricted to individuals who are 21 years of age or older. bat735 does not knowingly collect, process, or retain personal data relating to any person under the age of 21.

bat735 employs age verification measures at registration and during KYC review to enforce this restriction. Where bat735 discovers that a player account has been registered by or on behalf of a person under 21, the account will be immediately closed, all data relating to that account will be deleted (subject to any overriding legal retention obligations), and any funds held will be handled in accordance with bat735's underage gambling policy.

If you are a parent or guardian and believe that a minor in your care has registered a bat735 account, please contact us immediately at [email protected] so that we can take the appropriate action without delay.

bat735 takes the security of your personal data seriously and has implemented technical and organisational measures proportionate to the risks involved in processing sensitive financial and identity data. These measures include:

• TLS encryption: All data transmitted between your device and bat735.net is encrypted using Transport Layer Security (TLS) to prevent interception.
• Encrypted data storage: Sensitive data including CNIC scans and payment method details are stored in encrypted form at rest, with access restricted to authorised personnel only.
• Access controls: bat735 operates strict role-based access controls, ensuring that staff members only have access to the player data necessary to perform their specific job functions.
• Two-factor authentication: bat735 offers optional two-factor authentication (2FA) for player accounts to add an additional layer of security beyond username and password.
• Penetration testing: bat735 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in the Platform's infrastructure.
• Incident response: In the event of a data breach that poses a risk to your rights, bat735 will notify affected players without undue delay and take immediate steps to contain and investigate the incident.

While bat735 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by maintaining a strong, unique password and not sharing your login credentials with anyone.

bat735 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our platform services. When we make material changes, we will notify registered players by email to the address associated with their bat735 account and/or by displaying a prominent notice on the bat735 Platform for a minimum of 14 days before the changes take effect.

The "Last Updated" date at the top of this Privacy Policy will be revised each time the policy is amended. We encourage you to review this policy periodically to stay informed about how bat735 protects your data.

Your continued use of the bat735 Platform following the effective date of any Privacy Policy amendment constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the Platform and contact support to close your account and request data deletion.

For all privacy-related queries, data rights requests, or concerns about how bat735 handles your personal data, please contact the bat735 data protection team using the details below:

• Email: [email protected] — use the subject line "Privacy Query" or "Data Rights Request" for fastest routing
• Live Chat: Available 24/7 on the bat735 Platform in English and Urdu
• Response Time: bat735 aims to respond to all privacy-related queries within 3 business days and to complete formal data rights requests within 30 calendar days